Customer operations· Customer onboarding

Stuck on one small thing.

Fruxon agents set up new accounts, chase what's missing, and bring the one real decision to the person who owns it.

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Today

The plan slips a week at a time.

  • A missing document

    Chased by whoever remembers, when they remember.

  • A request outside your terms

    Waits for the next internal meeting.

  • A first order with no date

    Nobody owns the gap between signed and live.

Nobody can point to the day it slipped.

One new account

A request outside your terms.One question to Lisa.

  1. It does the setup.

    Credit approved, three sites added, price list assigned, the VAT certificate chased until it came.

  2. One site needs something your terms don't cover.

    Tail-lift delivery is Lisa's call. She gets the account and the request on Slack.

  3. She answers in a line. It finishes.

    £35 a drop, written into their terms, ready for the first order on 1 September.

On Slack, to Lisa Brown · warehouse & delivery
Control

It does the setup.You make the calls.

It does what's standard.

Accounts, sites, price lists and credit checks, within your rules.

It chases the customer.

Politely, on schedule, on the channel they use.

It asks about anything new.

Terms, prices and promises go to the person who owns them.

Works in the systems you already run

  • Salesforce
  • HubSpot
  • SAP
  • Priority
  • Monday
  • Asana
  • Gmail
  • Slack
  • and more →

Questions we hear

Have more questions? Contact us

Start it narrow.Widen it when it earns it.

One channel, one job, and permission to ask about everything. You'll know inside a week whether it deserves more — and so will it.

Why we built Fruxon — about us